Policies
Last updated: 30-07-2026
Your trust matters to us as much as your style does. Here's the honest, no-jargon version of how we handle your information.
1. What We Collect ?
Just what we need to get your order to you: name, phone, email, delivery address, and payment details (handled by partner).
2. Why We Need It ?
To process your order, keep you posted on delivery, and help you out if anything goes sideways. That's it - no hidden agenda.
3. Who We Share It With ?
Only our payment partner (for payment) and our courier partner (for delivery). Nobody else gets a look-in, and we never sell your data to anyone.
4. Keeping It Safe !
Your payment details go straight through payment partner — the highest security standard in the industry. We never see or store your card or bank info ourselves.
5. It's Your Data.
Want to see what we have, fix something, or have it deleted? Just email hello.nayastory@gmail.com - we'll sort it, no fuss.
6. Have a Concern?
Founder Email: hello.nayastory@gmail.com. We'll get back to you within 48 hours and resolve things within 30 days.